Terms and Conditions


Completing the reservation form does not guarantee your booking. Once the reservation request is received , we will reply to you either confirming the requested hotel or , in case the required hotel is fully booked, offering an alternative property.

Once the booking is reconfirmed and accepted by your side, you will then be required to guarantee your reservation by making the payment by credit card. You will not be required to send your credit card details online. You will have to fill in the credit card authorization form and send us a scanned copy of this document by e-mail or by fax.

Due to high demand during the trade fair period and in order to avoid last minute cancellations, rooms can only be guaranteed upon receipt of payment. Payment during check-in is not possible.

Invoice and Hotel Voucher will be sent to you once the payment is received.
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